Terms of service

Effective Date: 6 August 2026

Welcome to Savoie French Jewellery.

By accessing our website and placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General
  • By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian.
  • Savoie French Jewellery reserves the right to refuse service, cancel orders, or terminate accounts at our sole discretion.
  • We reserve the right to update or modify these Terms of Service at any time without prior notice.
2. Product Information

  • We strive to ensure that all product descriptions, specifications, images, and prices are accurate.
  • Slight variations in colour, size, texture, or appearance may occur due to lighting, screen settings, or manufacturing differences.
  • Such variations are not considered product defects.
3. Pricing & Payment

  • All prices displayed on our website are in United States Dollar (USD) unless stated otherwise.
  • Full payment is required before an order is processed and shipped.
  • We reserve the right to change product prices, promotions, or discounts at any time without prior notice.
4. Order Acceptance

  • Orders are only confirmed after successful payment verification.
  • Savoie French Jewellery reserves the right to reject or cancel any order due to:
  • Product unavailability
  • Pricing or system errors
  • Suspected fraudulent or unauthorised transactions
  • Any circumstances beyond our reasonable control

If payment has already been made, an eligible refund will be processed accordingly.

5. Shipping & Delivery

  • Estimated delivery times are provided for reference only and are not guaranteed.
  • Delivery delays caused by courier services, customs, weather conditions, or unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses resulting from incorrect addresses provided by the customer.
6. Returns, Exchanges & Refunds

  • Returns, exchanges, and refunds are subject to our Return & Refund Policy.
  • Returns due to change of mind, incorrect design, incorrect size, or incorrect colour selected by the customer will not be accepted.
  • Refunds will only be considered for approved cases in accordance with our Return & Refund Policy.
7. Intellectual Property


All content on this website, including but not limited to logos, product images, designs, graphics, text, and trademarks, is the property of Savoie French Jewellery and may not be copied, reproduced, distributed, or used without prior written permission.

8 Limitation of Liability

To the fullest extent permitted by law, Savoie French Jewellery shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy

Your personal information is collected, used, and protected in accordance with our Privacy Policy.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Malaysia.

11. Contact Us

If you have any questions regarding these Terms of Service, please contact us:
Email: hello@savoiefrench.com
Phone : +60147121751 (WhatsApp only)